|
Frequently Asked Questions
FAQ
Q. What is Sateen?
A. Sateen is usually a cotton fabric that has a satin-like feel. It's often found in bed sheets and other textiles throughout the world. Sateen is usually 100% woven cotton, although it is occasionally formed from rayon. Like percal, sateen does not refer to the material of the sheet. It refers to the method in which the sheet was woven. The weave is what gives the sateen sheet its soft, satin-like feel. The material is lustrious and smooth to the touch. Only carded or combed yarns are used. The best quality sateen is mercerized to give it a higher sheen.
A "sateen weave" means that there is one vertical thread woven for every four or more horizontal threads. Since more of the threads are exposed to the surface, the resulting fabric is much smoother than if it was woven with a standard type weave.
Mercerized cotton has been treated with sodium hydroxide to shrink it and increase its luster and affinity for dye. It is also makes it more mildew resistant and stronger.
Q: What is Pilling?
A: Pilling of a fabric occurs when groups of short or broken fibers on the surface of the fabric become tangled together in a tiny ball called a pill. Pilling results from rubbing (abrasion) of the fabric during normal use or improper laundering. Bad (short-staple) cotton can also be a major factor. While pilling cannot be eliminated completely, it can be minimized by proper handling during washing of the fabric. Use a slower agitation and a shorter wash cycle. And, remove the garment from the dryer as soon as it is dry.
To remove any pills on fabric, pull the fabric taut over a curved surface and carefully cut off the pill with scissors or shave the fabric surface with a safety razor. There are also battery operated pill removers, which shave the pills much like an electric razor. However, it's important to understand that once you remove the pills, they can come back. So you may find that you'll have to remove pills from time to time to keep your garment looking fresh.
Q: What is your shipping policy?
A: Once we receive your order the shipping process can take up to 48 hours for fulfillment. You will be notified via email with the tracking number and the carrier of your package as soon as it leaves our warehouse. This information will allow you to track the status of your item at anytime. We offer fast convienient shipping through USPS or FEDEX on all orders within the USA. We also ship worldwide via USPS at fixed low rates. We do not ship on saturday, or National Holidays.
Q: What is your shipping rates?
A: Shipping within the USA is $5.00 for the first item and $2.50 for each additional item and sent via USPS Priority Mail (2-3 Business days) or FEDEX Home Delivery (2 to 5 days Business days). Shipping to CANADA is $18.00 for the first item and $9.00 for each additional item via USPS Priority mail (6-10 Business Days). Worldwide shipping is $35.00 for the first item and $30.00 for each additional item via USPS Priority Mail (6-10 Business Days). International shipping may take longer depending on customs release in the country of destination. International buyers are responsible for any custom fees that may be incurred and are dependant on the country of destination.
Q: What is Egyptian Cotton?
A: Egyptian Cotton is one of the oldest known fibers in the world. It is cultivated and handpicked from the lush Nile River Valley. Products made of Egyptian Cotton are positioned as the world's finest. Those of you reading this right now that have tried Egyptian Cotton are aware of the superior characteristics of the fabric. Local Department stores just do not carry the quality of sheets imported and sold by Luxor Linens. Once a person experiences Egyptian Cotton bedding they tend not to sleep on anything else. If you have never tried Egyptian Cotton you will have to experience the sensation behind this fascination in order to fully understand the difference these bed sheets make.
A: Egypt is unique for it’s year round moderate climate. This type of climate is perfect for cotton cultivation and is the main reason why Egyptian cotton is of superior quality and has world wide recognition.The Egyptian Ministry of Agriculture prohibits the mixing of cotton seeds thus ensuring that all cotton exported from Egypt will be genuine 100% Pure Long Staple Egyptian Cotton.
|
